336-727-2000
FAQ
Ride with WSTA: Your Questions Answered
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Who is the new company that is running WSTA?RATP Dev USA brings over 50 years of success in managing and operating high-quality, safe, responsive and efficient transit systems throughout the United States. As part of a broader global organization, RATP Dev marshals the resources, talent and innovative spirit from our global operating agencies. With our unique history of designing, managing, operating, maintaining and modernizing all forms of public transport, we offer an unmatched level of expertise. Founded in Paris nearly 120 years ago, RATP Dev’s first Metro line crossed the French Capital and opened for the Paris World Fair on July 19, 1900 after eighteen months of construction. Today, RATP Group is one of the world’s largest providers of transit. RATP Dev, a wholly owned subsidiary of RATP Group, offers services to urban networks in 15 countries, including North America.
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When will the updates to the website be complete?We are currently waiting on some fantastic tech updates to be installed, as soon as they are complete the website will be fully functional.
Fares & Passes
Explore the Best Option for Your Budget
Ticket Prices
Adult Fares
Cash – $1.00 (Transfers are FREE)
30 Day Pass – $30.00
10 Ride Pass – $10.00
Trans-Aid Fares
Cash Fare – $1.00
30 Ride Pass – $30.00
10 Ride Pass – $10.00
Only Trans-AID passes will be accepted on Trans-AID vehicles
Elderly ‐ Disabled & Medicare Card Holder Fares
Cash – $0.50 (Transfers are FREE)
30 Day Pass – $15.00
10 Ride Pass – $5.00
Accepted Payment Methods
WSTA currently accepts cash payments. We are going to be accepting other forms of payment soon.
Rider Satisfaction Guarantee
Your satisfaction is our priority. We are committed to providing reliable and comfortable transit services, ensuring that every ride with WSTA is a positive experience.
Terms and Conditions
Children shorter than the fare box and accompanied by an adult ride free.
Senior Citizen, Medicare Card or WSTA Reduced Fare Card required as ID for Elderly and Disabled passengers.
Elderly and disabled passengers may qualify for half-fare bus passes for fixed-route transportation. To request an application, contact WSTA at: (336)727-2000. Following approval of your application for the half-fare bus program, you will be provided with a temporary Half-Fare ID card. Before your temporary ID card expires, please contact WSTA’s ADA Compliance office at 336-727-2000 to schedule an appointment to have your permanent picture ID taken.
Purchase and use of discount passes requires presentation of a free WSTA-issued identification card, any Medicare card or a Senior Citizens Card issued by the City of Winston-Salem; which must be presented as proper documentation when you board the bus.
An ID card from another transit system showing you are eligible for half fare is accepted for 30 days; prior to its expiration, passengers must complete a WSTA Half Fare Bus Services Application.