Bike and Ride
Whether you use your bike for transportation, exercise or recreation, WSTA’s bike racks allow you to extend your trip by biking to or from a bus stop. You can bike part of the way and connect with a bus route, so you can bring your bike along for fun at your destination and enjoy a bus ride home. Use your bike for a real workout, knowing you can catch the bus home. If weather is not cooperating with you as you take your exercise, get out of the rain by grabbing a bus ride home. You pay a fare, but your bike rides free!
Half Price Program
Medicare recipients, senior citizens (age 60 and over) and disabled persons may qualify for WSTA’s Half Fare Program. To qualify individuals must either have a valid Medicare card to show the WSTA operator each time he/she rides, a Senior Citizen’s ID Card, an ID card from another transit system showing you are eligible for half fare (this is only good for 30 days) or apply for a reduced fare card by printing and completing the Half Fare Bus Services Application. If you do not have a Medicare card and are qualifying by disability, complete Part A of the application. After you have completed Part A, take the application to a medical professional for completion. A medical professional familiar with you must complete the application. Please sign the application and return it in its entirety to the WSTA Mobility Management Department at the Clark Campbell Transportation Center at 100 West Fifth Street or it may be faxed to 336.748.3161. Once your application has been approved, you will receive a reduced fare temporary ID card which is good for 30 days. Before the card expires you will be required to come to the Mobility Management office to take a picture for a permanent ID card for the Half Fare Program
Guaranteed Ride Program
A major reason given by commuters for not choosing to share the ride to work is fear of being stranded during a family emergency, or personal illness. The Guaranteed Ride Program (GRP) removes the barrier of not having access to transportation in the event of a personal illness or family emergency. The GRP provides a stress-free way for WSTA Park & Ride bus passengers to have a ride home from work in the event of an emergency.
Registered park & ride participants are eligible to use the WSTA GR Program if:
Register for the Park & Ride Program.
The cost of bus passes is $30.00 for unlimited monthly use or $10.00 for 10-rides on the Park & Ride bus. If you prefer to pay as you ride, the fare is $1 per one-way ride.
Commuter must have an email address, as well as, internet and/or telephone access.
Ride the Park & Ride bus to work at least three times per week. If he/she is considering using alternative transportation, but concerned that there may be times in which a car is necessary to get somewhere quickly for a personal emergency, the Guaranteed Ride Program (GRP) is the answer.
Register with the GRP and if there is an eligible emergency, WSTA will help the passenger get to his/her car with a free and reliable ride.
When a eligible Park & Ride passengers needs a ride, contact a WSTA Mobility Management representative at 336-727.2000 between 7:00 AM & 8:00 PM Monday through Saturday. No service will be provided on Sundays or holidays when WSTA is closed. Inclement weather may affect service availability.
When WSTA is called, a customer service representative will ask qualifying questions, and share a confirmation number. Once approved, passengers will be instructed to call either Classic Cab Company @ 336724.7433 or Willard Cab Company @ 336.725.2227. These companies have agreed to participate as transportation providers of the WSTA Guaranteed Ride Program. No matter which company that is called, a cab will be dispatched to the work location and will take the passenger to the park and ride lot where his/her car is parked.
What information is required from passengers requesting a guaranteed ride? Each passenger should provide their name, phone number, emergency, origin, destination and answer a security question. All passengers must be willing/able to provide legal identification when the taxi arrives to pick up the passenger.
Only registered passengers are allowed to ride in the vehicle from the worksite.
The WSTA GRP does not cover: A ride to work, a trip to or from a medical facility, personal errands, intermittent stops, scheduled appointments, medical appointments, scheduled overtime, bodily injury, company-wide emergencies or closures, business-related travel, natural disasters, termination of employment, side trips, vehicular failures, work-related injury, transportation system and/or provider closures or failures, 911 emergencies, inclement weather or acts of God.
The program is limited to three trips per park & ride commuter within a 365-day period. Periods begin with the usage of the first WSTA GRP trip used.
• WSTA GRP trips must originate from the Park & Ride participant’s employment location.
• Commuters may be asked to provide their WSTA bus pass and work ID/NC Driver’s License in order to verify their ridership.
• Passengers are not eligible to receive a trip on the WSTA GRP in the event that he/she has worked their scheduled workday/shift and their alternative mode of transportation (a ride home from a friend or loved one, the express bus traveling to the park and ride lot) is available or if the alternative mode of transportation will be available around the same time as a taxi will be available.