Title VI

Winston Salem Transit Authority hereby gives public notice of its policy to uphold and assure full compliance with Title VI of the Civil Rights Act of 1964 and all related acts and statutes. Title VI and related statutes prohibiting discrimination in federally assisted programs require that no person in the United States of America shall, on the grounds of race, color, national origin or sex, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal assistance.

Any person who believes they have been aggrieved by an unlawful discriminatory practice regarding Winston Salem Transit Authority System programs has a right to file a formal complaint with Winston Salem Transit Authority. Any such complaint must be in writing and submitted to the Winston Salem Transit Authority Title VI Compliance Officer within one hundred eighty (180) days following the date of the alleged occurrence.

WSTA Title VI Complaint Form

WSTA Title VI Plan

For more information regarding civil rights complaints, please contact:

City of Winston-Salem
Attention: Compliance Officer, Marlene Davis
300 S. Martin Luther Drive, Winston-Salem, NC 27101
(336) 747-6875
Marlenedg@cityofws.org

Or In Person at Union Station, the lower level.

If you need an interpreter we provide free interpreter services to help you conduct your transit business. These interpreter services are available whether you talk to us by phone or in the transit office. Call us and state the language you speak. The customer service representative will put you on hold and an interpreter will be contacted to help with your call. If your business cannot be completed by phone, we will make an appointment for you at the transit office and arrange for an interpreter via telephone or in person at the time of your visit.